About Amber Arch
Amber Arch has a long running relationship with a wide variety of service providers, being in the mystery shopping business since 1995. Our head office team can not only help you drive your business's performance forward, but increase customer loyalty and of course sales.
Our clients can choose from an unlimited range of mystery shopping formats and customer feedback surveys as well as staff training programmes.
Based on our in depth understanding of retailing, customer service provisions and the challenges they bring, we can help identify achievements and areas of improvement. Through our mystery shopping programmes we can provide tailor-made, cost effective rewards and solutions.