About Us

Since 1995, Amber Arch has been providing a wide range of mystery shopping services to clients from a variety of sectors.

As a team, we are dedicated to using our invaluable knowledge and industry insight to help drive forward your business, setting it apart from competitors while also boosting sales and customer loyalty.

We are committed to providing a wealth of mystery shopping programmes to perfectly suit your business needs. Our experience in the field allows us to easily identify your company’s achievements and areas of improvement.

Why choose us?

As you’ll agree, delivering excellent customer service is becoming an increasingly important factor in the running of any successful business. That’s why we’re here to ensure your staff consistently meet and exceed your customers’ needs.

Choose Amber Arch for a cost-effective way of ensuring your business has a competitive edge, while also ensuring your customers return again and again.

Ready to join us? Check out our mystery shopping programmes and see how we can benefit you.

69% of customers are likely to leave a business due to bad customer service. So customer service is a key factor businesses need to measure.

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