Amber Arch

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Mystery Shopping Training

Who better to carry out your mystery shopping training than Amber Arch?

Our training department has a wealth of experience which is second to none. Amber Arch can assist you to fully develop your team to achieve their potential. Whether you have one store and would like a sales training course or if you have over 500 stores and would like to work with us on your training strategy, we can help you find the best training to suit your business.

We provide a variety of programmes which include management and customer service training. We have an initial discussion before we devise a training program; we enjoy talking with you in regards to the approach you have towards customer service and which your front line staff can easily identify with. We will discuss not only the particular content of the programs but also our refreshing outlook towards providing training sessions to your staff.

Bespoke Training Programmes

We aim to develop training programmes to your suit your particular business needs, some offer a full week of ongoing training in-house, others can involve large group training sessions and of course on the job coaching may maximise your business needs. We have the independent ideas and resources to devise training programmes, which will have far reaching consequences to your individual environment and can make real improvements to your customer service standards. Some of our packages include:

Of course we would love to discuss developing new and bespoke programmes to fully meet your needs.