We offer a range of charity mystery shopping services here at Amber Arch catered to meet your needs. Face to face mystery audits are a great way to ensure your fundraising teams are following the IOF guidelines. Watch your teams in action by utilising our video mystery shopping service, or perhaps you would just prefer to hear them and have an audio visit. Of course, standard written reporting is also available. When working with external agencies on street/private site fundraising programmes, it’s essential that you understand what is being said to potential donors and how. We have a wide breadth of experience of measuring such programmes. Our mystery shopping services can show you where you may be losing out on potential donations and supporters, as well as how to increase the trust between your charity, the IOF and your supporters.