Housing Mystery Shopping

From estate agents to home builders, Amber Arch has been working in the housing market for many years through our housing mystery shopping programmes. We can assess the initial contact right through to second viewings and follow up calls. You may even want to include valuations in the programme – we can devise the perfect package no matter your needs. With access to your reports around the clock, we will deliver you comprehensive information which will help you to be the best in the market.

Your reports are based on your needs, whether you want to track a specific area of your overall service or you would like to see where you are impressing the customer. Your report can be altered free of charge if you want to change any of the aspects that you would like us to assess too, as it is important to us that you can make the most out of our service and progress from your results.

Testimonials

Working across all sectors since 1995, the reputation of Amber Arch is second to none.

"We have been working with Amber Arch for over twenty years and are delighted with their service. They offer us just what we need. They are adaptable, reliable and the quality is second to none. They have never missed a deadline for us and the range of reporting is perfect for us. In fact, everything we have asked for has been delivered on time and at the highest standard."

SALES DIRECTOR, FASHION RETAILER

After meeting a number of recommended partners we decided that Amber Arch understood the strategic and operational reasons for the measurement and were willing to invest in an innovating measurement process. We have continued to innovate the process over the past years with the team from Amber Arch. We can honestly say the Amber Arch team delivered a value add to the services we are delivering on time with a very professional manner

Operations Manager, Facilities Management

Amber Arch immediately understood our requirements and provided a responsive and friendly customer service from day 1. The delivery of service was a huge improvement on that provided by our previous supplier, with reports being delivered much quicker, in a much simpler format and with much more insight. I wouldn’t hesitate in recommending the service of Amber Arch to anyone.

International Communications Manager, Jewellery Industry

Find out more about our services

We always want to hear from you! Let us know how we can help you and we’ll do our very best.