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Welcome to Amber Arch

Keeping customers happy

Find out more

Amber Arch — The Mystery Shopping Company

Since 1995, Amber Arch has been dedicated to delivering high-quality mystery shopping services and opportunities. Over the years, we have gained extensive knowledge, expertise and experience, as well as a large database of skilled mystery shoppers throughout the world.

In fact, we provide mystery shoppers to the British Council of Shopping Centres ACE Awards and the Go Outdoors Awards, so you can be assured of our quality and competence. We also understand the importance of keeping your customers happy. That’s why we offer some of the best mystery shopping services to give your business the best chance of success in the tough economic climate.

We offer a vast selection of mystery shopping services that are specially tailored to suit the demands of your business. Find out more details by viewing our sectors page now.

Did You Know?

Pie Chart 69%

of customers are likely to leave a business due to bad customer service, So customer service is a key factor businesses should look to measure

Interested in becoming a mystery shopper?

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