1. Mystery Shop Clients

    Mystery Shopper
    Who can we help?
  2. Mystery Shop Jobs

    Mystery Shopping
    Become a Shopper
  3. Training Services

    Mystery Shopper Training Services
    Training designed especially for you
  4. Market Research

    Market Research Mystery Shopping
    Refreshing approach to focus groups

Amber Arch - The Mystery Shopping Company

Since 1995, Amber Arch has been dedicated to delivering high-quality mystery shopping services and opportunities. Over the years, we have gained extensive knowledge, expertise and experience, as well as a large database of skilled mystery shoppers throughout the world.

In fact, we provide our mystery shopping services to the British Council of Shopping Centres ACE Awards and the Go Outdoors Awards, so you can be assured of our quality and competence.

Mystery shopping services

Here at Amber Arch, we understand the importance of keeping your customers happy. That’s why we offer some of the best mystery shopper services to give your business the best chance of success in the tough economic climate.

We offer a vast selection of mystery shopping services that are specially tailored to suit the demands of your business. Included in our variety of services are:

  • mystery shopping
  • video and telephone mystery shopping
  • web enquiries and mail orders
  • market research, including customer satisfaction surveys and exit polls

In addition, we have a range of client development programmes, focus groups and staff satisfaction surveys. Find out more about what we have to offer on our market research page.

Work with us and we can assure honest, accurate and reliable results at a competitive rate. Contact us today for more information.

Become a mystery shopper

As a mystery shopping agency, our trained mystery shoppers work in a range of different sectors, from hotels to shops. If you’re looking for a flexible role packed full of variety, we have the mystery shopping job for you.

We provide training, so you know exactly what to look out for during your assignment. In addition, you can fit the role around your personal schedule and will often be working close to home.

The ideal candidate will be flexible and reliable, so that we can ensure our clients receive the most accurate results. If you think you have what it takes, click here to register with us.

Video Mystery Shopping

Here at Amber Arch, we also offer a video mystery shopping service. For businesses, it’s an effective and useful way to witness the actual service your customers receive. The results can also be a great training and development tool.

If you’re interested in becoming a video mystery shopper, we are now recruiting! To find out more details, click here to email us.

NOTE: Unfortunately, we are unable to provide the video recording equipment necessary for this type of mystery shopping. Applicants must have their own covert recording device.

Whether you’re a potential client or employee, make Amber Arch your first choice for all your mystery shopping needs.

To become a mystery shopper please register your details on our system.


contact us button